Product Support - Before & After The Sale
At St.Pete Auto Aids we have been serving the automotive industry since 1974 so we know that support after the sale is just as important as the sale itself. We pride ourselves in a knowledgable staff that is here to assist you in all of your detailing as well as dealership needs. If you have any questions about a particular product, application method or just want some advice send us an email at sales@detailsupplyonline.com. or call our office @ 727-573-5760 during normal business hours.
Payments Accepted Online
Visa
Mastercard
Discover Network
PayPal
Please accept our apologies but we do not accept international
credit cards at this time via our website.
Sales Tax
Sales tax is only required for orders shipping within Florida. Therefore all orders shipping within Florida will be charged 7% sales tax. If you have a current sales tax exemption form please fax it to us to be placed on file @ 727-573-0988. All tax exempt orders must be taken over the phone by our sales team.
Shipping Policy & Options
FedEx Ground - 1 to 5 business days (depending on your location)
FedEx 3Day Express Saver - 3 business days.
FedEx 2Day - Delivery within 2 business days.
FedEx Standard Overnight - Delivery within 1 business day.
All orders received and process before 2pm. EST will ship the same day.
St. Pete Auto Aids does not process orders during weekends.
No deliveries will be made on Saturday or Sunday unless prior arrangements are made.
St. Pete Auto Aids does not offer International/Canadian shipping options at this time.
Exact delivery times to Hawaii, Alaska and Puerto Rico cannot be guaranteed.
Money Back Guarantee/Return Policy
All merchandise unless otherwise indicated may be returned within 30 days from the original invoice date for a refund. A return authorization number is required for all returns, please contact us to receive one. A 20% restocking fee will apply to all returns. Clearance items as well as special order items are not returnable. Customers must inform St. Pete Auto Aids of any order discrepancy within 7 days from the invoice date so that we may investigate and resolve the situation accordingly. Customer must pay any costs for freight back to us for return. Freight costs to get the item(s) to the customer originally are not refundable.
Price Matching
At St. Pete Auto Aids we will glady price match the competition given the oppotunity. Please email us at: sales@detailsupplyonline.com or give our office a call @ 727-573-5760 and ask for the internet sales department.
Coupon Codes
St. Pete Auto Aids will sometimes furnish an alphanumeric code that can be used for promotions on our web site. These promotional codes may be found in print and/or online advertisements, but will mainly be sent via email to our Newsletter subscribers. Some of the specials offered by entering a Coupon Code during checkout include free shipping, volume discounts, free gifts or complimentary items. The provisions for a Coupon Code will be included with the code itself; if an expiration date or other condition is stipulated, just reference where you acquired the code for the exact requirements. Please note that Coupon Codes are not redeemable for cash and you must spend more than the discount price in order for a promotion to be applied. For example, if a Coupon Code offered $10.00 off your next purchase, you would need to spend more than $10.00 to redeem your discount.
Product Reseller Program - Distributor
At St. Pete Auto Aids we are always looking for new, qualified distributors to resell our products. We are the actual manufacturer for many of the chemicals listed on our website as well as a major distribution house for just about everything else on our site. If you looking to expand your current product line, need custom blending or if you looking to start a new business drop us an email @ sales@detailsupplyonline.com or call our office @ 727-573-5760.
|
 |
